As online shopping becomes more popular over the Thanksgiving weekend, some retailers experienced outages amid the surge in traffic. Costco’s website went down entirely for a brief period of time early on Thanksgiving Day. Costco.com was experiencing “intermittent slow load and transaction times” starting late Wednesday, according to website performance monitor Catchpoint. Apparel retailer H&M’s website was also down for a short period, less than 5 minutes, on Thanksgiving morning, Catchpoint said. Nordstrom Rack customers reported some technical issues on social media on Black Friday. Catchpoint also said Home Depot’s website had “slow load times” during the middle of the day on Thanksgiving... Traditional return options just aren’t doing it for shoppers anymore, CNBC reports. Consumers want more convenient and flexible choices, including more in-store returns for online purchases and designated locations to pick up and drop off packages, according to a global online survey. Narvar, a software company that tracks orders and returns for retailers, found that 13 percent of the shoppers surveyed in the U.S. dropped off a package at a designated location, and 52 percent of those shoppers did so because it was convenient. Some retailers are already experimenting with these options — Target and Walmart allow customers to return online purchases in their stores, and Kohl’s accepts returns for “eligible” items purchased on Amazon at all of its stores...